Refund policy

We have a ‘minus 10 day’ refund policy, which means you have until 10 days before your course starts to request a cancellation and refund.

We will consider refunds inside of the 10 day period in exceptional circumstances.

To start a return, you can contact us at refund@sustainabilityliteracy.com If your return is accepted, we’ll refund your fee to the payment method you used to make your booking. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exchanges / transfers
If you are unable to make the course dates you originally booked for, we can try to move you to an alternative date, rather than having to cancel.

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